Frequently Asked Questions
How do I determine my size?
Please refer to the sizing chart If you are between sizes, choose to go up or down a size if you prefer your Lost Boy to run more loose or more fit. If you have body specifications that you would like to note, please feel free to reach out. I am willing to make minor adjustments in Lost Boy designs.
How do I care for my Lost Boy apparel?
Apparel on the shop page are marked with care instructions specific to each product. All items are prewashed and upcycled so they will not shrink. In most cases, your Lost Boy should be washed on cold, with a delicate cycle and hang dried to extend the longevity of your pieces. Modern detergents are designed to be activated on this wash sequence. Excessive heat and friction will loosen fibers and fade dyes. If you have further concerns with your Lost Boy, please use the contact form.
I prefer to pay with PayPal instead of my credit card via Stripe?
If you prefer to use Venmo or PayPal, please send an email with your order through the contact form. We will manually send an invoice with your order to continue checkout.
Do you offer Lost Boy apparel for wholesale?
No. Unfortunately this is a one boy show and will not have wholesale available at this time. Please contact me if you wish to open a conversation, I will keep contact information as Lost Boy grows.
Do you have options for rush orders?
There are no rush orders at this time.
What are your refund and return policies?
Please refer to the Returns + Exchanges page.
What are the shipping policies?
Please refer to the Shipping + Handling page.
Do you offer discounts for ordering more than one Lost Boy?
There are no discounts due to the process of custom handmade pieces at Lost Boy.
Do you offer one of a kind sewn pieces for performances, costumes, and events?
Yes. This is the nature of Lost Boy, to collaborate with the local community and work with other creatives. Please use the contact form to open the conversation explaining your ideas and needs. Please note that a realistic time schedule will need to be allowed for fitting, sampling, gathering fabrics etc This can add up to a matter of months in designing.
How do I request a loan for a model/photographer/stylist?
Lost Boy can only fulfill requests of a product loan to local opportunities within the Pacific Northwest. Lost Boy samples are available on reserve for guaranteed print publication, or online features with a very high readership. When requesting samples, please include names and links to the photographer/videographer, model, stylist, location, and publication.
Do you offer studio visits?
Lost Boy studio is open to the public by appointment.
if you still have questions…
please send an email to [email protected] or connect through the contact form.